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We know that customer satisfaction starts with vehicle build quality. That is why we constantly train our teams in RAPIDO quality standards.
Before the product development phase, RAPIDO performs various tests to improve our vehicles.
RAPIDO track tests specific developments to determine their viability before releasing them commercially. There is an extremely exhaustive battery of tests for motorhomes: ruts, speed bumps, uneven roads, and more. Each kilometre travelled is equivalent to many more, allowing us to see the effects of wear and tear as if the vehicles had 100,000 kilometres of mileage on them.
COLD ROOM TESTING
Tests are conducted in cold rooms with thermal sensors, enabling RAPIDO to measure heat losses. Our technical solutions have been popular with our Nordic customers and winter sports enthusiasts.
RAPIDO partners with various events including the Laval Virtual motorhome tour of Europe and the Paris-Beijing-Istanbul trek. These provide RAPIDO with feedback on the life of our products over thousands of kilometres and information above and beyond the tests we normally perform.
As soon as a chassis is delivered, it is identified and receives a tracking sheet. This means RAPIDO can track the vehicle throughout the production process.
Visual inspection is carried out by operators throughout the assembly process. These observations are analysed at the end of the production line and corrective measures are carried out when necessary.
Each improvement identified is studied in order to be applied to all vehicles in question.
Once the vehicle gets to the end of the production line, over 100 operational and visual inspection points are systematically checked by a dedicated quality inspector. When a tested item fails to meet our requirements, we go back and correct the problem.
Vehicles chosen at random from the production line are inspected thoroughly by a dedicated team. In addition, every RAPIDO employee is asked to carry out one audit per year.
Every vehicle, as it leaves the production line, passes through a water jet tunnel to test its watertightness. All our vehicles are covered by a 5-year watertight warranty.
Once off the line, some vehicles are also tested on the road. This enables us to identify any problems that can only be detected when the vehicle is operating (noise, vehicle handling, etc.).